Find A Job

guest service agent

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Work setting
  • Hospitality industry
  • Tasks
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Handle wake-up calls
  • Provide customer service
  • Address customers' complaintsor concerns
  • Perform general office duties
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressure
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Judgement
  • Organized
  • Reliability
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

Posted in 2024-02-20

Expired in 2024-05-20

APPLY