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guest service agent
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
Hospitality industry
Tasks
Register arriving guests and assign rooms
Take, cancel and change room reservations
Provide general information about points of interest in the area
Follow emergency and safety procedures
Answer telephone and relay telephone calls and messages
Handle wake-up calls
Provide customer service
Address customers' complaintsor concerns
Perform general office duties
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Overtime required
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Judgement
Organized
Reliability
Work Term: Permanent
Work Language: English
Hours: 40 hours per week
Posted in
2024-02-20
Expired in
2024-05-20
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