How can you make a difference?
Key functions, accountabilities and related duties or tasks
1. Manage the T4D function and provide technical and programmatic support :
1.1. Business Relationship Management Manage Business and Programme Relationship services to define high-level requirements, document and match requirements, and guide the design, development and deployment of appropriate T4D solutions.
1.2. Portfolio Coordination Lead deployment of a portfolio approach to solutions prioritised for UNICEF programming (e.g. Digital Public Goods).
1.3. Support and assist in the design of T4D interventions Provide support and technical assistance to the country office to identify, select, concept design, deployment, and sustainability of T4D interventions to address bottlenecks towards achieving programme results.
1.4. Identify and assess new Technology and Digital Innovations Assist programme sections in identifying and assessing new T4D initiatives, or new phases of ongoing initiatives, with immediate potential to improve UNICEF programming.
1.5. Solution procurement and evaluation Assist in reviewing technical solutions to ensure UNICEF standards are followed;
contribute to project management processes, generating and reviewing terms of reference and vendor selection.
1.6. Deployment advise and support Advisory and assistance with implementation strategy of digital technology initiatives.
Including technical oversight, troubleshooting and the documentation of T4D challenges and resolutions.
1.7. Design thinking Support human / user-centred design methods to enable user-acceptance testing, evaluation, documentation and analysis.
2. Policy and Strategic Development for Technology-enabled Programming
2.1 Digital Development and Technology Innovation Strategy Provide leadership to the country office's digital development and technology innovation strategy, including assessing T4D gaps, opportunities, and scale-up strategy supporting CO priorities.
2.2 Participation in programme and management processes Integrate digital development and technology innovation into the programme planning lifecycle.
Align with programme priorities (e.g. Annual Work Plans) and attend planning meetings (PCM) to exercise T4D functional accountabilities.
2.3 Leadership and Quality Assurance Oversee development and quality assurance during planning and deployment of T4D initiatives;
participate in establishing and maintaining standards, documentation and support mechanisms for T4D.
2.4 Convene and guide compliance with T4D best practices Convene CO T4D Governance Committee and ensure T4D initiatives with the Principles for Digital Development ( / / digitalprinciples.
org / ) and UNICEF T4D best practices.
3. Engage and maintain partnerships and networks
3.1 Engage and maintain partnerships and networks Develop partnerships and networks with local solution providers, innovators, NGOs, cultural and religious organisations, the private sector, local media and academia to build and provide a space to nurture and test new and innovative technologies and build local capacity.
3.2 Advocacy and communications Represent the country office in external, inter-agency or partner forums on Digital Development and Technology Innovation.
3.3 Proposal and partnership development Identify opportunities for resource mobilisation and new partnerships and lead proposal and partnership development efforts in close collaboration with the partnerships team.
3.4 Provide advice and support to programme partners Provide technical and operational support to a wide range of stakeholders and partners on UNICEF policies, practices, standards and norms on technology for development.
3.5 Standards and procedures for ownership Work with stakeholders to help develop standards, procedures and partnerships for T4D interventions and their transition to relevant Government and Civil Society Institutions.
3.6 Transfer and skill-sharing for programme partners Build and sustain effective close working partnerships with government counterparts and national stakeholders through active sharing and transfer of knowledge, skills and tools to foster and facilitate technology-enabled programming.
3.7 Document localised partners and profiles Develop a catalogue of potential country specific T4D partners and their profiles / areas of engagement to promote and enhance UNICEF goals for outcomes for children through the use of Technology for Development.
4. Knowledge Management
4.1 Share lessons learned Identify, capture, synthesise and share lessons learned from T4D for integration into broader knowledge development planning, advocacy and communication efforts.
4.2 Landscape mapping Maintain an inventory of Technology and Innovation interventions, assets, resources and networks.
4.3 Monitoring, evaluation and learning Work with Multiverse Social Behaviour Change, Planning Monitoring and Research team to ensure documentation and clear monitoring and evaluation mechanisms for innovation and T4D projects, including baseline data collection, ongoing monitoring, and first phase data collection and analysis.
4.4 Contribute to Peer Support Networks Contribute and share to regional and global digital development and technology innovation networks and activities.
5. Capacity Building
1.1. Data analysis for evidence generation Build the capacity of programme staff to analyse the large amounts of data generated through T4D initiatives, including data visualisation techniques and analytics tools.
1.2. Co-create appropriate solutions Work directly with section chiefs to co-create strategies for technology and innovation supporting the country programme.
1.3. Provide training to stakeholders and end-users Participate as resource person in capacity building initiatives to enhance the competencies, capacity and knowledge within the programmes on digital development;
train UNICEF staff, partners, government counterparts and other end users in digital development and technology innovation.
1.4. Build awareness around Innovation & Frontier Technology Develop capabilities within Country Office on the appropriate use of frontier technology and innovations such as UAVs, wearables, IoTs, mobile money, blockchain etc.
To qualify as an advocate for every child you will have
Education : An advanced university degree is required in Business Analysis, ICT Management, Computer Science, Innovation, Digital Development, International Development or another relevant technical field.
A first-level university degree in a relevant field combined with seven years of professional experience may be accepted in lieu of an advanced university degree.
Experience : A minimum of five years of professional experience in information communication technology for development (ICT4D) in a large international organisation and / or corporation is required.
Experience identifying, designing and implementing solutions for large-scale projects with technical components including supervising external vendors and software developers;
responsibility for business analysis, budgets, contracts, project management and procurement, etc.
Experience with ICT, mobile and web-based technologies, particularly designing or deploying tools appropriate to country context
Experience in Open Source, mobile and emerging technology applied to UNICEF programme areas is extremely desirable.
Exposure to UNICEF, UN or other INGO programmatic areas, including (but not limited to) health, nutrition, child protection and / or education, and experience in applying technical solutions to address programmatic issues.
Experience with RapidPro, OpenSRP, DHIS2, ODK and other global public good technologies and deploying, maintaining and scaling these technologies is highly desirable.
Language Requirements :
Fluency in English and working knowledge of French is required. Knowledge of another official UN language or local language of the duty station is considered as an asset.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it.
Get acquainted with Our Values Charter : : / / uni.cf / UNICEFValues
UNICEF competencies required for this post are
During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels : competency framework here.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities.
UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.
UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks.
Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.